Stateful Troubleshooting RAG
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RAFT: Making Troubleshooting RAG Retrieve the State That Led to a Fix
Advanced Retrieval, memory, and production RAGA deep reading of RAFT: A Stateful Retrieval-Augmented Framework for Troubleshooting Agents (arXiv:2609.20754): closed support cases become state-transition trajectories, intermediate entries are retrieved, and the parent case is returned with its matched anchor.
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